[SKU-HC / HIDDEN COSTS]
Hidden costs of a WMS
Every line the AE skips in the demo. RF guns, label printers, WiFi survey, EDI mapping, sandbox refresh, premier support, version upgrades, and change orders. Budget them upfront or absorb them mid-project.
[SKU-A / HARDWARE]
What sits outside the license
- RF guns: Zebra TC78 list $3,200, mid-market TC22/TC53 $1,500-$2,200.[s-24]
- Label printers: Zebra ZT411 list $2,400; Zebra ZD621 $800.
- Honeywell mobile computers: CT45 ~$1,800, CT60 XP ~$2,400.[s-25]
- Forklift-mount terminals: $2,800-$4,800 each.
- WiFi survey: $4K SMB single-site, $12K+ enterprise multi-site.
[SKU-B / INTEGRATION]
Per-trading-partner and per-flow
- EDI mapping: $800-$2,500 per new trading partner setup, plus monthly VAN fees.
- Shopify connector: bundled on SMB cloud; $300-$1,500/mo via middleware on enterprise.
- ERP integration: 200-2,400 SI hours depending on ERP and WMS combination.
[SKU-C / RECURRING]
Year 2 onward line items
- Sandbox refresh: typically $5K-$15K per refresh.
- Premier support: +3-5% on perpetual maintenance, or a flat enterprise SaaS uplift.
- Version upgrades: free on multi-tenant SaaS, paid on perpetual and private-cloud.
- Annual SaaS uplift: 5-7% baseline, higher at tier-jumps.
[SKU-D / IMPLEMENTATION]
What blows up the budget
- Conference-room pilot: $40K-$120K, almost always a separate phase.
- Change orders during go-live: typically 15-30% of original SI budget.
- Master data clean-up: 4-12 weeks, $50K-$200K SI burn.
- Cutover weekend SI surge billing.
[SKU-FAQ]
Buyer questions
Is WiFi survey really needed?
Yes. Pre-survey saves you from blackspots that kill productivity at go-live. Skipping it is the single most common cause of WMS rollout failure.
Premier support - worth it?
On tier-1 yes. On SMB cloud usually not. Standard support response times are fine for most mid-market deployments.
[SKU-NEXT]